Archive for Dermot

An Intresting Day

in terms of code productivity I think we can put today in the write off bin. Hardware failure this morning on the sharepoint server caused me to spend the morning migrating from the backup data to here. There should also now be a noticeable improvement in access times! ;)

 We managed to fix our broken build from Monda. Turned out the acegi application context was missing the FileContent POJO.

 Dermot called to say he couldn’t do Thursday so we have had to re-schedule to next Tuesday evening.

 Then we recieved a call from Sean at Best Advice one of his customers is looking to implement an online purchase system similar to what we are currently implementing for Dermot. 

 Spent the evening Zen Invent-ing a power point presentation that David drew up of our quote and purchase system available here:

Zen Invent Quote & Purchase System

Then I was talking with Mark a manager of mine at Morgan Stanley in the summer. A friend of his is setting up a business which quieres streaming content over an SSL connection so we’ve gotten in touch with him about prototyping from the end of May onwards. His timescale those is short(isn’t everyones! ;) so it may not work – ut we would like to make it to.

 Setup mysql on the laptop this evening I’m going to shift development off the pc until the hardware problems are resloved.

 An Intresting if un-productive day in terms of code output anyway…

  

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Resolution & Agreement

The final email in the missing clients story..
 
“can you give me this list on excel with as much detail as poss as we will include this on our data base at a later stage
Dermot”

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Responses

Dermot responded to the previous post saying he could see most of the customers.. So i needed to drop him another email..
 
“Hi Dermot,
Which query are you running to see the missing customers? – we were looking at the phone & email query
Just wondering if you managed to look over the input card this afternoon and if you could forward it on to us.
Even if you are not 100% sure on some of the fields you can send on what you have and we can update it later.
Cheers,
Kevin & David”
 
You will see i not phone & email query as this is the query which runs of his client table
 
As we discoverd there are 471 customers with policies which are not in his main client table

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Responses

Hi Kevin,
here is the input card that I worked on over the weekend. I’ll try
to have a go at modifying this in the afternoon. The file I worked on was
access not explorer but when emailing it comes out as explorer which does
not appear as good or detailed.
Lastly I am concerned about
Procedures inputting the client who has say 3 new proposals from day one

Dermot

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Real Life

Real Life

Ok well today was DM05 and our first delivery..

 

We arrived at Dermot’s at 14:00 and ran through a demo of the software on our laptop..

 

Demo goes well…Dermot impressed..

 

David starts installing the system on Dermot’s server..

 

While this is happening Dermot starts asking about filters. I run through the demo again displaying the filters we have implemented (without his input because he never got back to us).. Finally we get somewhere Dermot gives a list of all ther filters he needs.. if you’ve been following the blog you will have noticed several unanswered emails (not to mention meetings) where we have asked for this material.. We now have a list:

 

He wants to filter\search for clients by(in addition to the existing filters):

1.       Address

2.       Occupation

3.       Policy Type

4.       Tax status

5.       phone client id (our primary key)

6.       policy number

7.       insurer id

8.       employer

While its a pretty extensive list at least we now have it and can get working on implementing it.. Our primary key for a client will be matched to a hard copy of the clients file.

This also threw up another problem… In our client table we have a number of re-occurring customers – we considered this to be just bad\noisy data(as the data is pretty irregular in terms of uniformity) .

However, during the course of Dermot hallway testing the software he was able to tell us that this is because each client in that table is a separate policy – this means one client can have several policies.

The next piece of data was the customer creation test – here Dermot was able to tell us that our import form did not have  enough information to create a new client – again from the blogs you can see we have been asking for this formally since early December.

He has now said he will send us an excel sheet with the data required for creating a new customer. I’ll be calling him from Monday onwards until we get it.

On the quotation front things are looking brighter. I was speaking with Sean at Best Advice (a company which provides services to brokers) and they can provide us with xml quotation data based on our posted material to generate client quotations. – He is sending on some documentation on Monday.

We then had a number of issues with the deployment of the services which took quite a while to get sorted.

We left Dermot’s at around 16:45 and were pretty wrecked by the whole ordeal.

Though in reflection i do feel it was a day where i hope Dermot finally realised he needs to take a more active role in the project and that we can’t read his mind as to what he wants. It’s just a pity it’s taken this long for it to happen.

On the bright side he still appears very positive about the whole project & although he will continue using his access database for now its a big step to making the change over to make it redundant.

What it means for us are some issues..

When were supposed to moving onto other aspects of the project were still stuck on this one.

From tomorrow we’re going to have to take a deep dive into his 7 table database and try and piece together the rather ugly looking puzzle.

I believe today was a setback in terms of being able to meet our criteria set out in the functional spec in time but it is a big step forward for the project in terms of ability to satisfy the users end goals.

I think we are looking at about 8-10 working days to get deliver the issues arising from today.

The glass is half full. 

 

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Friday the 8th & Production Phase 1

Into production phase one now with the first delievery of the software due for the 18th of Feb in this release we are focused on providing all existing customer information from the Access database, the ability to view, edit and filter this data along with the power to create new customers in the database. I spent most of the day working at the front end while David again worked at the backend as our services talked accross query strings and xml.

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Responses

Dermot responded to the previous post saying he could see most of the customers.. So i needed to drop him another email..
“Hi Dermot,
Which query are you running to see the missing customers? – we were looking at the phone & email query
Just wondering if you managed to look over the input card this afternoon and if you could forward it on to us.
Even if you are not 100% sure on some of the fields you can send on what you have and we can update it later.
Cheers,
Kevin & David”
You will see i not phone & email query as this is the query which runs of his client table
As we discoverd there are 471 customers with policies which are not in his main client table

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More Emails

Email to Dermot:
Hi Dermot, Hope you had a good Christmas and New Year. Couple of questions for you as regards our first delivery of the customer management system to you. 1. Can you send us the fields you need to create a customer (e.g. name, address etc) 2. Under the customer detail tab in the management system can you tell us which pieces of customer information you wish to see If you can get this information to us we can deliver this for your use as of next week with your existing customer data. Cheers, Kevin & David

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Not at exam time!

Email to Dermot:
Hi Dermot, You currently have no input card available for the input of new clients. As per our email on the 20/12 we are awaiting the details required for a new customer input card from you. This functionality will be delivered on the 18th of February. In the meantime for adding new customers i suggest you use an excel sheet and we can import that data into your current customer data on the 7th. As for remote we are currently in the middle of our final exams. The earliest we could call in would be around 12 on Monday the 21st of January. Cheers, Kevin

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Crisis Discussions

Conversation between David & I about the recent developments and how to handle them:
11:01 PM David: do we need to get him something to create new customers with me: well i replied saying is the reason he can’t access it because his license has run out.. 11:02 PM i wouldn’t worry about creatin new customers we could do that in excel surely till feb… David: i suppose if push came to shove we could rustle up an interface to a mysql on his machine? ok np me: however i would say what he probably needs his his customer data… David: true 11:04 PM me: i don’t think it should be interfering with our exams though 11:05 PM David: well we could whip something at the weekend 11:09 PM me: we did saw we would deliver such functionality in our email dated the of the 12th David: ok. 11:10 PM Well saturday we can make a thing, filter by surname and firstname, and display basic or all details? 11:12 PM me: I suppose we could i just feel its a bit inaporiate..and if he had a problem with this orginally why didn’t respond to the email we sent remember we still need to export all the data from the remaing tables aswell 11:13 PM David: probably not for his immediate needs? 11:14 PM me: honsetly i don’t know..but i would imagine he would have thought we would want more than names and addresses 11:15 PM David: can we make a new access database with all the old queries so he can see what he was able to see before? 11:19 PM me: im tryiung to open it now..but i think if we could have done that the last day we would have 11:22 PM one of thr queries work the rest just give errors 11:23 PM David: lets have a crisis meeting tomorrow then me: correction a couple of them work David: and see, i dont think the stuff from the otehr tables is of too much interest to him as it wouldnt be “live” 11:26 PM me: i dunno..see what he says tomorrow..its completley outside of are work timeframe and if he had a problem with this he should have raised it when we emailed him our schedule 11:27 PM David: whats the mail me: Hi Dermot, We have spent the afternoon looking into your database and have setup a conversion program. Our first scehduled release of software to you is scheduled for the 7th of February. Under the customer detail tab you will then be able to view all customer specific data held in the database and be able to create new customers. If you could forward us the details of your input form for the creation of a customer too when you have an opportunity. Cheers & Happy Christmas, 11:28 PM David: ok which he never did forward the input form me: excatly David: right fine end of me: are exams are more important *our

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